Frequently Asked Questions

Are your products tested on animals?
NEVER. Nope. Don't be silly.
How long before I see results?
Some products work immediately, like our eye firmer. Some take longer, like our toothpaste. After 6-12 weeks of regular use all our products will show results.
The product I received looks different than my previous order of it. Did the formula change?
All of our products are made fresh in small batches and the color, consistency, etc. does vary slightly from batch to batch because of the natural ingredients in it (which have a color of their own). We do not add any artificial colors to make the product 'look good'.
How can I get free products or samples?
Become a subscription member and we will throw some fun samples into your monthly goodies.
I don’t think the product was for me. How do I return it and get a refund?
Just contact us with your order # and we will process the refund within 1-5 business days. You do not need to return the product.
Do you accept international orders?
We’re sorry, is currently unable to accept orders to be billed or shipped to destinations outside the U.S. We apologize for any inconvenience.
Is it safe to use my credit card?
Yes. When you submit any personal information (name, address and credit card) during Checkout, the data is encrypted and sent over a secure connection to our Web site server.
Does anyone else see the information that I provide?
No. Nope. Never. We respect your privacy. 
Do I really need to tone my skin after cleansing?
Yes! Toning after cleansing is one of the most important parts of your daily skin care routine, because toner lowers your skin's pH level, calms the skin and helps prepare it for any of the day creams, night creams or serums that will follow. It helps to balance the skin after cleansing and before applying a moisturizing cream.
Why should I spit the toothpaste in the trash instead of the sink?
The coconut oil hardens at 76 degrees so it will clog your sink in colder months.
Why does PURE RELAX and PURE UPLIFT have a solid oil in it?
The organic coconut oil used in these products is solid at 76 degrees or colder so about once a week you can warm the product next to a fire or stove and after the coconut oil melts it will give you an added boast of moisture that day.
Can I heat the products with Organic Coconut Oil in the microwave?
Not a good idea. Put it in hot water instead.
Why Organic?
Your skin is your body’s largest organ. It allows you to interact with the world through an amazing system of nerves, and it keeps you safe from outside germs and other dangers. As organs go, it’s extremely absorptive, which means that just about everything you put on it can make its way into your body.
Why not Synthetic Ingredients?
Cosmetic companies love putting synthetic ingredients into skin care products because they’re cheap and they make it easy to get a long shelf-life. They don’t use them because they’re better for the product – or for you!
Why is there Aloe Vera in a lot of the products?
ALOE VERA makes for an amazing toner to help soothe away razor burn, sunburn, and other small irritations.
It contains over 200 active components, including minerals (calcium, magnesium, zinc, chromium, selenium, sodium, iron, potassium, copper and manganese), vitamins (A, C, E, folic acid, B1, B2, B3 and B6), amino acids, enzymes and fatty acids.  When used externally it has a wide range of benefits, such as moisturizing and rejuvenating the skin, healing wounds, burns and abrasions, itch prevention, softens the skin, increases elasticity, reduces inflammation  and helps supply oxygen to the skin cells.  It is a disinfectant, antimicrobial, antibacterial, antiseptic, anti-fungal and antiviral.
What does the Vitamin C do for my skin?
Vitamin C helps to minimize fine lines, scars, and wrinkles. It's the only antioxidant that is proven to boost production of collagen, which is a key part of skin's structure.
What are some of the ingredients I should avoid?
Methyl, Propyl, Butyl and Ethyl Parabens – Used to extend the shelf life of products despite the fact that they are known to be toxic. Parabens are a known carcinogen (cancer causing compound), cause endocrine disruption and hormonal imbalances in both males and females.
Petrolatum – Used in many skin care products. It is a cheap ingredient and never goes bad. It is mineral-oil derived and suffocates pores while giving you the effect of moisturized skin.
Propylene Glycol and Ethylene Glycol – These glycols can be found in a number of skincare and cosmetic products. These chemicals easily penetrate the skin and are known to be toxic irritants to the skin, eyes and lungs.
Lauryl or Laureth Sulfates– Includes sodium lauryl sulfate, ammonium lauryl sulfate, sodium laureth sulfate and ammonium laureth sulfate. Sulfates are used to create a foaming effect and strip the skin of oils. These are the same chemicals used in engine degreasers, car washing soaps and many other commercial products. Sulfates are known skin irritants.
Synthetic Dyes – Used to give cosmetics an “attractive” color. These are usually labeled as FD&C or D&C followed by a color and number. These dyes are often from coal tar and contain heavy metal salts that go straight into your system when applied to the skin. Studies of these dyes when used on animals showed most of them to be carcinogenic (cancer causing).
Synthetic Fragrances – Used to give cosmetics an “attractive” smell. These are labeled as “Fragrance,” “Parfum” or “Perfume” in an ingredients list. The ingredients of these synthetic fragrances are many. Some fragrances have been known to cause allergies, asthma, headaches, rashes and irritation.
We recommend checking any non-organic ingredients in the Enviornmental Working Group’s website:
Why am I spraying salt on my face to tone it?
The pink-hued Himalayan salt crystals contain 84 different minerals as well as some trace elements that are activated upon dissolving the salt in water.  It will detoxify your skin and balance its pH while softening and drawing out toxins.